Effective Date: June 23, 2025
Last Updated: June 23, 2025

By accessing or using the services provided by Shakib.me ("we", "our", or "us"), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Services

Shakib.me provides digital solutions including design, development, and consultation services. All services are offered subject to the terms outlined herein.

2. Payment Terms

• Clients are required to make either a full or a 50% upfront payment before the commencement of any work.
• The remaining balance, if any, must be paid upon completion before final delivery.
• No work will be delivered without advance payment confirmation.

3. Delivery Timeline

• Project timelines are estimated based on scope and complexity.
• Delays caused by a lack of client feedback or content are not our responsibility.
• Delivery time may be adjusted with mutual consent.

4. Support Policy

• Free support is included based on the selected package (e.g., 3 days, 7 days, or more).
• Support covers bug fixes or minor adjustments only.
• Support does not include major changes, feature additions, or third-party issues unless otherwise stated.
• Additional support or modifications after the included period may be subject to extra charges.

5. Revisions and Modifications

• Reasonable revisions are allowed as specified in the package.
• Major changes or new features not originally discussed may require additional time and charges.

6. Ownership and Rights

• Upon full payment, the client owns the final work.
• We reserve the right to showcase completed projects in our portfolio unless otherwise agreed.

7. Refund Policy

• Payments made are non-refundable once the work has started.
• In the case of project cancellation before starting, a partial refund (if applicable) may be considered.

8. Client Responsibilities

• Clients must provide all necessary materials (text, images, content) promptly.
• Delays in providing resources may affect the final delivery date.

9. Limitation of Liability

We are not liable for:

• Losses resulting from third-party tools, hosting, or plugins
• Any indirect or consequential damages
• Client misuse or unauthorized alterations of delivered work

10. Changes to Terms

We may revise these terms at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

For any questions about these Terms, please contact:

📞 Phone: +8809638695997
📧 Email:contact@smshmail.com
🛠 Support:support@smshmail.com
📍 Address: Dhanmondi, Dhaka, Bangladesh