.sh-live-chat{--sh-primary:#5a5eb9;--sh-primary-hover:#4a4ea0;--sh-primary-light:rgba(90,94,185,.1);--sh-bg:#fff;--sh-bg-secondary:#f7f8fc;--sh-text:#1a1a2e;--sh-text-secondary:#6b7280;--sh-border:#e5e7eb;--sh-visitor-bg:var(--sh-primary);--sh-visitor-text:#fff;--sh-admin-bg:#f0f2f5;--sh-admin-text:#1a1a2e;--sh-shadow:0 10px 40px rgba(0,0,0,.12);--sh-radius:16px;--sh-radius-sm:8px;--sh-transition:0.3s cubic-bezier(0.4,0,0.2,1);--sh-offset-x:20px;--sh-offset-y:20px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px;line-height:1.5}.sh-live-chat *,.sh-live-chat :after,.sh-live-chat :before{box-sizing:border-box}.sh-position-bottom_right .sh-chat-button,.sh-position-right .sh-chat-button{bottom:var(--sh-offset-y);left:auto;right:var(--sh-offset-x);top:auto}.sh-position-bottom_right .sh-chat-window,.sh-position-right .sh-chat-window{bottom:calc(var(--sh-offset-y) + 76px);left:auto;right:var(--sh-offset-x);top:auto;transform-origin:bottom right}.sh-position-bottom_left .sh-chat-button,.sh-position-left .sh-chat-button{bottom:var(--sh-offset-y);left:var(--sh-offset-x);right:auto;top:auto}.sh-position-bottom_left .sh-chat-window,.sh-position-left .sh-chat-window{bottom:calc(var(--sh-offset-y) + 76px);left:var(--sh-offset-x);right:auto;top:auto;transform-origin:bottom left}.sh-position-center_right .sh-chat-button{bottom:auto;left:auto;right:var(--sh-offset-x);top:50%;transform:translateY(-50%)}.sh-position-center_right .sh-chat-button:hover{transform:translateY(-50%) scale(1.08)}.sh-position-center_right .sh-chat-button:active{transform:translateY(-50%) scale(.95)}.sh-position-center_right .sh-chat-window{bottom:auto;left:auto;right:var(--sh-offset-x);top:50%;transform:translateY(-50%);transform-origin:center right}.sh-position-center_right .sh-chat-window[data-status=open]{transform:translateY(-50%) scale(1)}.sh-position-center_left .sh-chat-button{bottom:auto;left:var(--sh-offset-x);right:auto;top:50%;transform:translateY(-50%)}.sh-position-center_left .sh-chat-button:hover{transform:translateY(-50%) scale(1.08)}.sh-position-center_left .sh-chat-button:active{transform:translateY(-50%) scale(.95)}.sh-position-center_left .sh-chat-window{bottom:auto;left:var(--sh-offset-x);right:auto;top:50%;transform:translateY(-50%);transform-origin:center left}.sh-position-center_left .sh-chat-window[data-status=open]{transform:translateY(-50%) scale(1)}@media(max-width:480px){.sh-hidden-on-mobile{display:none!important}}.sh-chat-button{align-items:center;background:var(--sh-primary);border:none;border-radius:50%;bottom:24px;box-shadow:var(--sh-shadow);color:#fff;cursor:pointer;display:flex;height:60px;justify-content:center;outline:none;position:fixed;transition:transform var(--sh-transition),background var(--sh-transition),box-shadow var(--sh-transition);width:60px;z-index:999999}.sh-chat-button:hover{background:var(--sh-primary-hover);box-shadow:0 12px 48px rgba(90,94,185,.4);transform:scale(1.08)}.sh-chat-button:active{transform:scale(.95)}.sh-chat-button[data-active=true]{background:var(--sh-primary-hover)}.sh-chat-button svg{height:26px;transition:transform var(--sh-transition);width:26px}.sh-chat-badge{align-items:center;background:#ef4444;border:2px solid #fff;border-radius:11px;box-shadow:0 2px 8px rgba(239,68,68,.4);color:#fff;display:flex;font-size:11px;font-weight:600;height:22px;justify-content:center;min-width:22px;padding:0 6px;position:absolute;right:-4px;top:-4px}.sh-chat-window{background:var(--sh-bg);border-radius:var(--sh-radius);bottom:100px;box-shadow:var(--sh-shadow);display:flex;flex-direction:column;height:520px;max-height:calc(100vh - 140px);max-width:calc(100vw - 48px);opacity:0;overflow:hidden;position:fixed;transform:translateY(20px) scale(.95);transform-origin:bottom right;transition:all var(--sh-transition);visibility:hidden;width:380px;z-index:999998}.sh-chat-window[data-status=open]{opacity:1;transform:translateY(0) scale(1);visibility:visible}.sh-chat-header{align-items:center;background:var(--sh-primary);color:#fff;display:flex;flex-shrink:0;justify-content:space-between;padding:16px 20px}.sh-chat-header-info{align-items:center;display:flex;gap:12px}.sh-chat-avatar{align-items:center;background:hsla(0,0%,100%,.2);border-radius:50%;display:flex;height:40px;justify-content:center;width:40px}.sh-chat-avatar svg{height:20px;width:20px}.sh-chat-header-text{display:flex;flex-direction:column}.sh-chat-title{font-size:15px;font-weight:600}.sh-chat-status{font-size:12px;opacity:.9}.sh-chat-status:before{background:var(--sh-status-color,#22c55e);border-radius:50%;content:"";display:inline-block;height:8px;margin-right:6px;vertical-align:middle;width:8px}.sh-chat-close{align-items:center;background:hsla(0,0%,100%,.1);border:none;border-radius:50%;color:#fff;cursor:pointer;display:flex;height:36px;justify-content:center;transition:background var(--sh-transition);width:36px}.sh-chat-close:hover{background:hsla(0,0%,100%,.2)}.sh-chat-start{align-items:center;background:var(--sh-bg-secondary);display:flex;flex:1;justify-content:center;padding:24px}.sh-chat-start-content{max-width:280px;text-align:center;width:100%}.sh-chat-start-icon{color:var(--sh-primary);margin-bottom:16px}.sh-chat-start-icon svg{opacity:.8}.sh-chat-start-text{color:var(--sh-text);font-size:15px;margin-bottom:20px}.sh-chat-start-form{display:flex;flex-direction:column;gap:12px}.sh-form-group{width:100%}.sh-input{background:var(--sh-bg);border:1px solid var(--sh-border);border-radius:var(--sh-radius-sm);color:var(--sh-text);font-size:14px;outline:none;padding:12px 16px;transition:border-color var(--sh-transition),box-shadow var(--sh-transition);width:100%}.sh-input::-moz-placeholder{color:var(--sh-text-secondary)}.sh-input::placeholder{color:var(--sh-text-secondary)}.sh-input:focus{border-color:var(--sh-primary);box-shadow:0 0 0 3px var(--sh-primary-light)}.sh-btn{align-items:center;border:none;border-radius:var(--sh-radius-sm);cursor:pointer;display:inline-flex;font-size:14px;font-weight:500;gap:8px;justify-content:center;outline:none;padding:12px 24px;transition:all var(--sh-transition)}.sh-btn-primary{background:var(--sh-primary);color:#fff;width:100%}.sh-btn-primary:hover:not(:disabled){background:var(--sh-primary-hover);transform:translateY(-1px)}.sh-btn-primary:active:not(:disabled){transform:translateY(0)}.sh-btn-primary.sh-loading,.sh-btn-primary:disabled{cursor:not-allowed;opacity:.7}.sh-chat-body{background:var(--sh-bg-secondary);flex:1;overflow:hidden}.sh-chat-messages{display:flex;flex-direction:column;gap:12px;height:100%;overflow-y:auto;padding:16px}.sh-chat-messages::-webkit-scrollbar{width:6px}.sh-chat-messages::-webkit-scrollbar-track{background:transparent}.sh-chat-messages::-webkit-scrollbar-thumb{background:rgba(0,0,0,.1);border-radius:3px}.sh-chat-messages::-webkit-scrollbar-thumb:hover{background:rgba(0,0,0,.2)}.sh-msg{animation:fobMsgFadeIn .3s ease;max-width:85%}@keyframes fobMsgFadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.sh-msg-visitor{align-self:flex-end}.sh-msg-visitor .sh-msg-content{background:var(--sh-visitor-bg);border-radius:18px 18px 4px 18px;color:var(--sh-visitor-text)}.sh-msg-admin{align-self:flex-start}.sh-msg-admin .sh-msg-content{background:var(--sh-admin-bg);border-radius:18px 18px 18px 4px;color:var(--sh-admin-text)}.sh-msg-sender{color:var(--sh-text-secondary);font-size:12px;margin-bottom:4px;padding-left:4px}.sh-msg-content{word-wrap:break-word;font-size:14px;line-height:1.5;padding:10px 16px;white-space:pre-wrap}.sh-chat-footer{background:var(--sh-bg);border-top:1px solid var(--sh-border);flex-shrink:0;padding:12px 16px}.sh-chat-send-form{align-items:center;display:flex;gap:10px}.sh-chat-send-form .sh-input{border-radius:20px;flex:1;padding:10px 18px}.sh-btn-send{align-items:center;background:var(--sh-primary);border:none;border-radius:50%;color:#fff;cursor:pointer;display:flex;flex-shrink:0;height:44px;justify-content:center;transition:all var(--sh-transition);width:44px}.sh-btn-send:hover{background:var(--sh-primary-hover);transform:scale(1.05)}.sh-btn-send:active{transform:scale(.95)}.sh-btn-send svg{height:20px;width:20px}.sh-chat-powered{background:var(--sh-bg);border-top:1px solid var(--sh-border);color:var(--sh-text-secondary);flex-shrink:0;font-size:11px;padding:8px 16px;text-align:center}.sh-chat-powered a{color:var(--sh-primary);text-decoration:none}.sh-chat-powered a:hover{text-decoration:underline}.sh-toast{animation:fobToastFadeIn .3s ease;border-radius:var(--sh-radius-sm);bottom:100px;font-size:14px;left:50%;padding:12px 20px;position:fixed;transform:translateX(-50%);z-index:1000000}.sh-toast-error{background:#ef4444;color:#fff}@keyframes fobToastFadeIn{0%{opacity:0;transform:translateX(-50%) translateY(10px)}to{opacity:1;transform:translateX(-50%) translateY(0)}}@media(max-width:480px){.sh-chat-button{height:56px;width:56px}.sh-position-bottom_right .sh-chat-button,.sh-position-right .sh-chat-button{bottom:var(--sh-offset-y);left:auto;right:var(--sh-offset-x);top:auto}.sh-position-bottom_left .sh-chat-button,.sh-position-left .sh-chat-button{bottom:var(--sh-offset-y);left:var(--sh-offset-x);right:auto;top:auto}.sh-position-center_right .sh-chat-button{bottom:var(--sh-offset-y);left:auto;right:var(--sh-offset-x);top:auto;transform:none}.sh-position-center_right .sh-chat-button:active,.sh-position-center_right .sh-chat-button:hover{transform:scale(1.08)}.sh-position-center_right .sh-chat-button:active{transform:scale(.95)}.sh-position-center_left .sh-chat-button{bottom:var(--sh-offset-y);left:var(--sh-offset-x);right:auto;top:auto;transform:none}.sh-position-center_left .sh-chat-button:active,.sh-position-center_left .sh-chat-button:hover{transform:scale(1.08)}.sh-position-center_left .sh-chat-button:active{transform:scale(.95)}.sh-chat-window{bottom:88px!important;height:calc(100vh - 120px);left:12px!important;max-height:calc(100vh - 120px);max-width:none;right:12px!important;top:auto!important;transform:translateY(20px) scale(.95)!important;width:calc(100vw - 24px)}.sh-chat-window[data-status=open]{transform:translateY(0) scale(1)!important}.sh-chat-header{padding:14px 16px}.sh-chat-start{padding:20px}.sh-chat-footer{padding:10px 12px}}@media(prefers-reduced-motion:reduce){.sh-live-chat{--sh-transition:0s}.sh-msg,.sh-toast{animation:none}}